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FAQ

FRequently Asked Questions

  • General FAQ

    • Why should I hire Paint of WNY?

      We offer a truly different and high-quality painting experience. We also have a huge rate of returning clients, and are confident that you will be glad you chose us to meet your painting needs!

    • Do you remove wallpaper?

      We certainly do. Removing wallpaper is no small undertaking, but we know how to get the work done efficiently and carefully.

    • Do you provide free estimates?
      Yes! You can be sure that a call to Paint of WNY will result in a prompt reply and that we will happily visit you at your home or business to discuss your painting needs. We will then prepare a detailed proposal outlining the work that we will complete for you. And, as always, there will be no charge for this service.
    • Do you guarantee your work?
      Absolutely! For exterior paint jobs we offer the best warranty in the industry, covering material and labor for up to 5 years. We will touch up your house, with no questions asked, for the term of the warranty.
  • Premium Paints

    • Are premium paints worth the cost?
      Paint may not always be the most important aspect of home improvement. But it is certainly something that will always be seen. Though quality paint jobs vs a quick fix may cost more, you will get what you pay for. Is it really that big of a difference? It depends on how much you value your time. When you use a premium paint, it will not only look better, but it will last longer. If you don’t mind repainting your home more frequently, spending time prepping, picking out paint, painting, cleaning up, and so on...then maybe premium paint is not for you. But if you value your time and you want the job to be done right the first time and last longer, then premium paint is for you. Premium paint is less likely to drip, chip, or flake. This is because they are more durable and they perform better. High quality materials go into making premium paint. These can contain resins, acrylics, and titanium for better adhesion or color retention.
  • General FAQ

    • I already bought the paint, can you use the paint I already have?
      Yes, we can. Generally we prefer to supply the paint so that you don't have to worry about paint store logistics, but if you have already purchased paint we would be happy to use it.
    • Does the price include the paint?
      Yes! The estimate we prepare for you has no hidden costs. Everything needed to complete your job is built into the quote, including materials and labor. Any exceptions will be noted on your proposal.
    • Do you Paint in the Winter?
      Yes, Paint of WNY paints year round and we would be happy to schedule your interior painting projects during the abundant colder months that we have in WNY. As a side note, a couple of the benefits of winter projects are the great prices and flexible scheduling that we offer.
  • Acrylic Coatings

    • What are acrylic coatings?

      An acrylic coating is an ideal choice for covering a variety of surface types, indoor and out. With its strong adhesion to a number of surfaces—wood, masonry, metal and some plastic—acrylic can provide exceptional coverage, far exceeding the results of either latex or oil-based products.

      Acrylic Coating Uses

      Acrylic coatings are water-based, and use acrylic as the binding agent. When properly primed, they will strongly adhere to a number of materials. 

      Acrylic coatings are ideal for use on:

      • Wood
      • Fiber cement siding
      • Aluminum siding
      • Stucco
      • Plaster
      • Drywall
      • Porch floors
    • When Should I Not to Use an Acrylic Coating?

      While acrylic coatings are ideal for many situations, there are still some things to be aware of when determining if they are the best choice for your project. The biggest concern is that an acrylic coating can pull away if it is applied over multiple layers of old oil-based paint. Because this can cause premature peeling or even damage to the wood siding underneath, an acrylic coating may not be the best choice for the exterior of an older home.

      Additionally, acrylic coatings are somewhat more likely to show brush marks than oil-based applications, although this can be mitigated with the addition of a conditioning solution. Finally, because acrylic coatings aren’t as hard when they cure, they are more susceptible to scuff marks in high-traffic areas, like baseboards. Even with these few caveats, acrylic coatings stand out as a clear choice for most all projects.

    • What are the benefits of acrylic coatings?
      • Acrylic coatings offer other advantages as well, including that they are: 
      • Flexible: Acrylic coatings are able to expand and contract. Since the coating doesn’t crack, water can’t seep beneath it, which prevents the coating from peeling.
      • Breathable: Acrylic coatings allow excess moisture to escape without causing loss of adhesion.
      • Weather Resistant: Acrylic coatings are UV and fade-resistant to a greater degree than other coatings.
      • Quick Drying: Acrylic coatings dry fast, allowing the second coat to be applied sooner.
      • Environmentally Friendly: Acrylic coatings emit low levels of VOCs, which makes for a safer, healthier environment.